Your policy is likely to renew automatically, so make sure to check this in your renewal invite. 300-10-XXXXXX) in the subject line. We'll need to speak to you to do this, so please call us on 0333 321 9801 so we can get it sorted for you. You can also reset your direct debits if you’ve cancelled them in the past. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Calls to 03 numbers cost no more from mobiles and landlines than national rate calls, and count towards any inclusive minutes in the same way as 01 and 02 calls. Calls to 0800 or 0808 numbers are now free from mobiles as well as landlines. Complaints In writing: Customer Relations Department, Hastings Direct SmartMiles, iGO4 House, Staniland Way, Peterborough, PE4 6JT. Please call us on 0333 321 9752 so we can help. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. This should only take a couple of hours. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). East Sussex, To go ahead and change your car, select Continue and we'll let you know when your new documents are ready to view. What types of cover does Hastings Direct offer? If your policy number starts with H: Please call us on 0333 321 9801 to discuss your payment. Great! You'll be told if your payment's been successful. Great! Please contact your phone company for their call access charges. If you have a YouDrive policy and you need help or have any questions about your driving score, you can find help here, or call us on 0333 999 8911. If your policy number starts with H: Please call us on 0333 321 9801 to make a payment and set up a new direct debit. Collington Avenue, Here's some advice on finding affordable car insurance as a young driver. Simply: All your documents, such as your certificate of insurance or renewal quote, are saved securely in the app and MyAccount, where you can access them instantly whenever you need them. Got a SmartMiles policy? Answer. Many moons ago, before I took ownership of a 660bhp modified, flame-spitting Nissan GT-R, 17-year-old me started motoring life off with a lowly 1.0-litre Toyota Yaris. If you want to go ahead, select Continue and we'll let you know when your new documents are ready to view. No problem. We'll then contact you by email with a quote. Hastings Direct can be reached by calling 01733 308380, via online live chat, and on both Facebook and Twitter. Then select the relevant link under How to Manage and Customise a policy, which will tell you the easiest way to make your change. Please call us on 0333 321 9675 to get a quote for a change to your policy. Voice your opinion today and hear what 73158 customers have already said. If you get stuck, you can get in touch with us through webchat and we'll guide you through the steps. Click here to learn more about how we are adapting with COVID-19 . Make sure to use the same email address you gave us when you bought your policy. Clearly Hastings Direct. You'll be given a quote, which includes any change to your total price and any applicable fees. Registered in England and Wales no. Apply now Choose from buildings, contents or combined insurance policies to get the right level of cover for you. The Hastings Direct Live Chat Service Is Open For The Following Hours. We're here for you 24 hours a day, seven days a week. and follow the instructions. Answered by Hastings Direct 13 March 2020 Answer You can also email us at motorclaims@hastingsdirect.com, just make sure to put your claim number (e.g. If you're looking for a progressive career and thrive in a fast-paced, team-orientated, target driven environment, then look no further! Great! If your policy number starts with H: Please use this online form to request your no claims discount. Replace or update your vehicle, licence plate and mileage, View, print or download documents or letters we've sent you, Check if you're insured to drive other cars, Get a quote for policy changes, like changing mileage or use, Report or track a claim online (not yet in the app). Call centre open 24 hours a day, seven days a week. Calls to our numbers beginning with 0844 or 0843 cost 7p a minute; calls to 0871 numbers cost 13p a minute, and calls to 0845 or 0870 numbers cost 3p a minute. If you have a YouDrive policy and you need help or have any questions about the app, such as how to pair your YouDrive tab to your Hastings Direct app, or seeing your driving data in the app, you can find lots of answers here, or call us on 0333 999 8911. Welcome to the new Hastings Direct app, which is packed full of features designed to take the hassle out of managing your insurance. Sorry you've been in an accident. 3116518. For information on our claims process please visit our claims page. Clearly Hastings Direct. Or you can call us on 0333 321 9800 (UK) or 00 44 1424 738 585 (EU). Built in 1872, this pier has long been used for events and entertainment, especially for music concerts, to the present day. Choose what information you want to change (address, vehicle or driver) and add the new details. Welcome to the new Hastings Direct app, which is packed full of features designed to take the hassle out of managing your car insurance. You can manage your payment details in the app or MyAccount in a few simple steps. If you have a Multi Car policy (but you're not the main account holder), visit our Help Centre and select your insurance type. Today, Hastings Direct has 2.8 million live customer policies and over 3,400 colleagues and they’ve won and attained a number of awards and endorsements. We aim to respond to this within five working days. We're sorry you haven't been given the service you were expecting. Answered by Hastings Direct 13 March 2020. If you want an update on an existing complaint, please email us at customerrelations@hastingsdirect.com. Please call our approved repairers on 0333 999 2954 to arrange a repair, making sure to have your registration number to hand. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Our car insurance is Defaqto 5 Star rated, Voted Car Insurance Provider of the Year by the general public in 2018. The easiest way to manage your payment details is in MyAccount. You can also manage your payments and renew online. Conquest House, Simply: Great! Structured counselling over the phone, via live chat, email, or in person: you’ll have access to a global network of over 90,000 counsellors, trainers and critical incident responders. Hastings Direct Live Chat aims to provide the best products, great value and a simple, straightforward service. You'll find information on your excess and details about what to do if you want to use your own supplier in your policy booklet. Depending on how you've chosen us to contact you, you'll be sent an email or letter confirming your details have been changed. If you want to know more, take a look at a full list of MyAccount features. Enter your credit or debit card details and pay. 1 Hastings Direct Webchat Customer Service Representative interview questions and 1 interview reviews. Hastings (HSTG) share price, charts, trades & the UK's most popular discussion forums. Sorry, the Hastings app isn't available for home customers at the moment - but watch this space! 149 talking about this. 24 hours a day – 7 days a week. Having a driving licence will give you a new-found freedom; If your car's not being driven on public roads, declare your car off the road with a Statutory Off Road Notification (SORN). Change your vehicle, licence plate and mileage details. For a first–time driver living a small town like Upton, her trusty white Citroen was a passport to adventure, popularity and all the fast food delights north Nottinghamshire has to offer…. No problem. The SmartMiles box: The box fits discreetly out of the way and won’t affect your car’s performance or impact your warranty. Please call our approved repairers on 0333 999 2954 to arrange a repair, making sure to have your registration number to hand. To change your payment date or bank account number just: All your documents, such as your renewal quote, are saved securely in MyAccount, where you can access them instantly whenever you need them. Providers of low cost car, van, bike and home insurance. If you're looking for a progressive career and thrive in a fast-paced, team-orientated, target driven environment, then look no further! Failed registration means the details you're using don't match the information you gave us when you bought your policy. You’ll find your policy details and insurance documents as well as contact numbers, claims tips and our live chat service all stored safely and securely in the app to access whenever and wherever you need them. Please use this online form to get a quote for a change to your policy. Simply: Make sure to check all the documents in the pack and let us know if any of your details need changing. Simple. 3116518. The simplest way to make a late payment is in MyAccount. We'll do everything we can to make it right. Sorry you're having problems logging in, we know it can be frustrating. For updates, how to send us information and answers to key questions visit our claims help centre. Whether you're at home or on the move, simply log in to MyAccount to access documents and make payments. It's the hassle-free way to manage your insurance, You can download the app from the Google or Apple stores. On this live moving webcam you can take a look at the outstanding Hastings Pier over the English Channel. If you need any technical support with your video interview, you can find a live chat link at the bottom of the screen. Simply: Sorry you want to leave us. With MyAccount you can view your documents and many of our customers can make changes to their policy including: We're sorry to hear you've had an incident. If you've purchased breakdown cover, your breakdown provider is on hand to give you the help you need 24/7, Please call the RAC on 0333 321 9818 (UK) or 00 33 472 43 52 55 (EU), Please call AXA on 0333 321 9644 (UK) or 00 44 1737 815 876 (EU). It's designed to reward safe drivers and offer savings that really add up over the years. Do you know what to do? If it's not set to automatically renew you just need to follow the steps to accept your renewal. Most insurance is based on your answers to a bunch of questions but YouDrive also looks at your actual driving style. For all our latest advice and help using our online tools, please see our Coronavirus FAQs. Sorry something's happened at your home. You can use this online form to get a quote for a change to your policy. Do you agree with Hastings Direct's TrustScore? You'll be dealing with inbound contacts every day so, you need to be strong and adaptable to enjoy helping our customers. Sorry, the Hastings app isn't available for multi car customers at the moment - but watch this space! Get a courtesy vehicle while yours is repaired. You can get an update on your claim's progress in MyAccount. Just log in to the app or MyAccount and: You'll need to get in touch with us if you want your direct debits to be paid from another person's bank account or if you're paying the direct debits for someone else's insurance. If your policy number starts with H: Please call us on 0333 321 9752 so we can help. Please make sure to put your claim number in the subject line - for example 300-10-XXXXXX. For information on our claims process please visit our claims page. Salary 18039.00 - 20731.00 GBP Annual + + pension, company bonus ... live chat or instant messages. For help with a new claim or to talk to us about an existing claim, please call us on 0333 321 9800 (UK) or 00 44 1424 738585 (EU). Depending on how you've chosen us to contact you, you'll be sent and email or letter confirming your details have been changed. For information on our claims process please visit our claims page. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. You’ll find your policy details and insurance documents as well as contact numbers, claims tips and our live chat service all stored safely and securely in the app to access whenever and wherever you need them. Or, if you prefer, you can write to us at: Customer Relations Department, Registered in England and Wales no. Hastings Direct Leicestershire, England, United Kingdom ... live chat or instant messages. I've just moved over to Hastings Direct, insured both bike and car couple months back, had to add another driver to my car policy, called your customer service, 0333 number, means I'm paying for that call, had to queue, so left phone hanging in queue, tried their website which advised, to use Live Chat, but cannot find your Live Chat button anywhere! Your phone company will also charge you a fixed access fee when you make a call to any of these numbers. No problem. Simply: To let us know you've moved house, simply log in to the app or MyAccount. You'll be dealing with inbound contacts every day so, you need to be strong and adaptable to enjoy helping our customers. Be rewarded for safe driving with a telematics car insurance policy. Sorry you want to leave us. Hastings Direct Careers. You can register for MyAccount on the log in page, just scroll to the bottom, select Register Account and follow the instructions. Learn how to enable JavaScript. Sunroofs and panoramic roofs aren't covered but chips to windscreens and windows can usually be repaired quickly and easily. Sunroofs and panoramic roofs aren't covered but chips to windscreens and windows can usually be repaired quickly and easily. If you see the message Already registered, it means you've already set up MyAccount so try signing in with the details you used when you registered. If you're the account holder you can make changes yourself in the app or MyAccount any time that suits you. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Go to the SmartMiles website to get help. To make a claim or discuss an existing claim, you'll need to speak directly to your insurance provider. Calls may be recorded for our mutual protection. For information on our claims process please visit our claims page. Free interview details posted anonymously by Hastings Direct interview candidates. Change your payment details, including when your monthly payments are taken. 3116518. If it isn't going to, please call us on 0333 321 9681 to let us know you want to go ahead with your renewal. If your windscreen is cracked or chipped please call the helpline number found in your policy documents. Today, Hastings Direct have 2.8 million live client approaches and more than 3,400 associates and they've won and achieved various honors and supports. If you want to go ahead, you can pay for it there and then, all without having to call. Just log in and go to Documents to view, download or print the document you need. For help with a new claim or to talk to us about an existing claim, please call 0333 321 9800 (UK) or 00 44 1424 738585 (EU). Your renewal quote is saved securely in MyAccount. You can notify Hastings Direct of a death in one of two ways: Telephone – 0333 321 9801; Live Chat; Alternatively, you can use our platform at Life Ledger. If it isn't going to, please call us on 0333 321 9801 to let us know you want to go ahead with your renewal. If you want to know more, take a look at a full list of MyAccount features and app features. We need to speak to you to do this, so please call us on 0333 321 9801 so we can help. Welcome to the new Hastings Direct app, which is packed full of features designed to take the hassle out of managing your car insurance. Your renewal quote is saved securely in the app and MyAccount. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). We'll need to speak to you to do this, so please call us on 0333 999 8911 so we can get it sorted for you. Sorry you've been in an accident. The easiest way to manage your payment details is in the app or MyAccount. Hastings Direct Live Chat aims to provide the best products, great value and a simple, straightforward service. Weather forecaster and Radio DJ, Sian Welby definitely knows the importance of being able to drive. It's really important to keep up with car maintenance to help avoid a breakdown. | Read 13,361-13,380 Reviews out of 74,999 Hastings Direct was voted Moneyfacts Car Insurance Provider of the Year 2018 for the fourth time. You can manage your payment details online, such as changing your preferred payment data or bank account number. Then select Continue and we'll let you know when your new documents are ready to view. Make sure you include the policy number and a description of the incident. Please call us on 0333 321 9801 so we can get it sorted. Please don't cancel any payments or direct debits without speaking to us first. Please call us on 0333 321 9790 so we can help. You can find lots more impartial advice online with Money Advice Service, National Debtline, StepChange Debt Charity and the Citizens Advice Bureau. 300-10-XXXXXX) in the subject line. If your policy number starts with H: Please call us on 0333 321 9801 to make a payment. If you need any technical support with your video interview, you can find a live chat link at the bottom of the screen. You’ll find your policy details and insurance documents as well as contact numbers, claims tips and our live chat service all stored safely and securely in the app to access whenever and wherever you need them. View details and apply for this customer representative job in West Bridge, Leicester (LE1) with Hastings Direct on Totaljobs. If you want to go ahead, you can pay for it there and then, all without having to call. All those months of hard work have finally paid off and now the open road awaits you. Get a quote online today at https://www.hastingsdirect.com Check out what 74,999 people have written so far, and share your own experience. Read about how Car Throttle's Adnan Ebrahim learned the hard way how to differentiate between a Kent country road and a farmer's field. Learn how to enable JavaScript. This free web chat facility allows customers to chat with operators online to have their issues addressed. We'll aim to get any documents to you within seven working days. Telematics car insurance policies work by monitoring a driver's habits behind the wheel and adjusting insurance costs accordingly. If we've asked you to contact us about your driving data or about an additional payment due to your driving score, please call us on 0333 999 8911. How to make a change in the app or MyAccount: If you get stuck in MyAccount you can start a webchat and we'll guide you through the steps. Calls to 03 numbers cost no more from mobiles and landlines than national rate calls, and count towards any inclusive minutes in the same way as 01 and 02 calls. Most of the time your policy will renew automatically, so make sure to check this in your renewal quote. If you own a car that's not being driven on public roads, you're legally required to notify the DVLA by making a Statutory Off Road Notification (SORN). For the best experience, we recommend upgrading your browser to a newer version. If you need to pay extra because you've made a change to your policy details, or we've been in touch about an outstanding balance, the simplest way is in MyAccount. The Year 2018 for the fourth time and you 'll be given a quote, which any... Apple stores payments or Direct debits without speaking to us, please email us at @! Reached by calling us on 0333 321 9752 so we can to help either! A day – 7 days a week support with your change, you can find lots more impartial advice with. 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